SENSITIVITY
BASIC SKILLS:
STEP 1: EXPRESS INTEREST AND CONCERN FOR OTHERS, ESPECIALLY WHEN THEY ARE HAVING PROBLEMS.
RATIONALE:
IF YOU HELP OTHERS, THEY ARE MORE LIKELY TO HELP YOU.
HELPFUL HINTS:
IF YOU SEE SOMEONE IN TROUBLE, ASK IF YOU CAN HELP.
SOMETIMES, JUST SHOWING YOU CAE IS ENOUGH TO HELP A PERSON GET THROUGH A DIFFICULT TIME.
STEP 2: RECOGNIZE THAT DISABLED PEOPLE DESERVE THE SAME RESPECT AS ANYONE ELSE.
RATIONALE:
A DISABILITY DOES NOT MAKE A PERSON INFERIOR. HELPING PEOPLE WITH DISABILITIES WITHOUT RIDICULING OR PATRONIZING THEM SHOWS THAT YOU BELIEVE ALL PEOPLE ARE EQUAL, ALTHOUGH SOME PEOPLE NEED A LITTLE EXTRA ASSISTANCE.
HELPFUL HINTS:
BE READY TO HELP A DISABLED PERSON WHEN NEEEDED BY DOING SUCH THINGS AS HOLDING OPEN DOOR, CARRYING A PACKAGE, GIVING UP YOUR SEAT.
DON'T SATRE AT DISABLED PEOPLE OR MAKE COMMENTS ABOUT THEIR SPECIAL NEEDS.
STEP 3: APOLOGIZE OR MAKE AMENDS FOR HURTING SOMEONE'S FEELING OR CAUSING HARM.
RATIONALE:
SAYING YOU'RE SORRY SHOWS THAT YOU CAN TAKE RESPONDSIBILITY FOR YOUR ACTIONS AND CAN ADMIT WHEN YOU'VE DONE SOMETHING WRONG.
HELPFUL HINTS:
YOU CAN HARM SOME ONE BY WHAT YOU FAIL TO DO, JUST AS EASILY AS BY WHAT YOU CAN DO. SOME EXAMPLES ARE BREAKING A PROMISE OR NOT STICKING UP FOR SOMEONE WHO IS BEING PICKED ON.
IF YOU HURT SOMEONE, APOLOGIZE IMMEDIATELY AND SINCERLY.
STEP 4: RECOGNIZE THAT PEOPLE OF DIFFERENT RACES, RELIGIONS, AND BACKGROUNDS DESERVE TO BE TREATED THAT SAME WAY AS YOU WOULD EXPECT TO BE TREATED.
RATIONALE:
TREATING OTHERS EQUALLY SHOWS THAT ALTHOUGH PEOPLE ARE DIFFERENT, YOU BELIEVE THAT IT SHOULDN'T MATTER IN THE WAYS YOU TREAT THEM.
HELPFUL HINTS:
DON'T